Q&A
HOW CAN I CONTACT CUSTOMER SERVICE?
Our Customer Service team is available daily through the following contact methods:
• Online Chat Service – Located at the bottom right-hand side of our website.
• Email – Reach us at info@alldeserved.com or click HERE.
We reply the same day and always strive to respond as quickly as possible. If you’re expecting an email, check your junk, spam, or promotions folders!
• Online Chat Service – Located at the bottom right-hand side of our website.
• Email – Reach us at info@alldeserved.com or click HERE.
We reply the same day and always strive to respond as quickly as possible. If you’re expecting an email, check your junk, spam, or promotions folders!
DO YOU HAVE A PHYSICAL STORE?
No, we are an online-only store, but we make shopping easy with free shipping and returns on all orders!
All our orders are shipped from a warehouse in San Diego, CA.
Feel free to order as much as you need to find the perfect size and style - try at home with no risk.
All our orders are shipped from a warehouse in San Diego, CA.
Feel free to order as much as you need to find the perfect size and style - try at home with no risk.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept all the most popular and secure payment methods, including Apple Pay, Shop Pay, PayPal, Google Pay, and more. Choose the option that works best for you at checkout - you will find them all!
IF I NEED A FLEXIBLE PAYMENT OPTION, WHAT DO YOU OFFER?
You can pay flexibly with Klarna or Shop Pay. Simply choose your preferred option at checkout!
WHEN WILL YOU SHIP MY ORDER?
We strive to ship orders the same or next business day from our warehouse in San Diego, CA.
FREE Shipping: Arrives in 5-8 business days.
Faster Shipping: Express and One-Day options are available with costs and delivery times shown at checkout.
FREE Shipping: Arrives in 5-8 business days.
Faster Shipping: Express and One-Day options are available with costs and delivery times shown at checkout.
HOW TO CHOOSE THE CORRECT SIZE?
We provide measurements for every style in every size, listed in an expanded (flat) form on each product page under the "Description + Size" tab. You can measure a similar item you own and compare it to our size chart.
Still unsure? Order a few sizes to try - we offer free shipping and returns!
Need help? Feel free to ask us through the "Chat" button on the bottom right side of the website!
Still unsure? Order a few sizes to try - we offer free shipping and returns!
Need help? Feel free to ask us through the "Chat" button on the bottom right side of the website!
HOW CAN I MAKE A RETURN?
We’ve got you covered with 30-day FREE returns & exchanges! Just make sure your items are unworn, unused, with tags, in their original packaging, and free from any odors or signs of use.
Final sale items can’t be returned or exchanged.
To start your return, head over to our RETURN CENTER on the website - it’s quick and easy!
Need help? Email us at info@alldeserved.com or click the "Chat" button in the bottom right corner of your screen.
For all the details, check out our full RETURN POLICY HERE.
Final sale items can’t be returned or exchanged.
To start your return, head over to our RETURN CENTER on the website - it’s quick and easy!
Need help? Email us at info@alldeserved.com or click the "Chat" button in the bottom right corner of your screen.
For all the details, check out our full RETURN POLICY HERE.
WHAT ITEMS CAN’T BE RETURNED OR EXCHANGED?
Final sale items and gift cards are not eligible for return or exchange.