Q&A
HOW CAN I CONTACT CUSTOMER SERVICE?
Our Customer Service team is available daily through the following contact methods:
• Online Chat Service – Located at the bottom right-hand side of our website.
• Email – Reach us atinfo@alldeserved.comor clickHERE.
We reply the same day and always strive to respond as quickly as possible. If you’re expecting an email, check your junk, spam, or promotions folders!
DO YOU HAVE A PHYSICAL STORE?
No, we are an online-only store, but we make shopping easy with free shipping and returns on all orders!
All our orders are shipped from a warehouse in San Diego, CA.
Feel free to order as much as you need to find the perfect size and style - try at home with no risk.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept all the most popular and secure payment methods, including Apple Pay, Shop Pay, PayPal, Google Pay, and more. Choose the option that works best for you at checkout - you will find them all!
IF I NEED A FLEXIBLE PAYMENT OPTION, WHAT DO YOU OFFER?
You can pay flexibly with Klarna or Shop Pay. Simply choose your preferred option at checkout!
WHEN WILL YOU SHIP MY ORDER?
We strive to ship orders the same or next business day from our warehouse in San Diego, CA.
HOW TO CHOOSE THE CORRECT SIZE?
We provide measurements for every style in every size, listed in an expanded (flat) form on each product page under the "Find Your Size" tab. You can measure a similar item you own and compare it to our size chart.
Still unsure? Order a few sizes to try - we offer free shipping and returns!
Need help? Feel free to ask us through the "Chat" button on the bottom right side of the website!
HOW CAN I MAKE A RETURN?
It’s easy!
Start your return or exchange through our RETURN CENTER
You have 30 days from delivery to send it back.
Choose one of three options:
– Store credit with free return shipping and 10% bonus added
– Free exchange for another size, color, or item
– Refund to your original payment method (minus an $8.95 return shipping fee)
For full details, visit our Return Policy page.
WHAT ITEMS CAN’T BE RETURNED OR EXCHANGED?
Final sale items and gift cards are not eligible for return or exchange.
Shipping & Returns
Fast Shipping
We strive to ship all orders the same day from San Diego.
Enjoy free U.S. shipping on orders over $50.
Express options available at checkout.
For full details, visit our SHIPING POLICY page.
Easy Returns
You have 30 days to send it back from the day we ship your order.
RETURN OPTIONS
- Store Credit (Best Value)
Cost – FREE return shipping
You’ll receive the full amount you paid plus 10% extra as store credit
- Exchange
Cost – FREE return shipping + FREE shipping for the replacement item - Refund to Original Payment
Cost – $8.95 return shipping fee (deducted from your refund)
For full details, visit our RETURN POLICY page.